Personal Information. Personal information is information about an identifiable individual. We collect personal information when you voluntarily provide it to us through our Platform or through other means. For example, we may collect personal information such as your name, address, email address and telephone number when you create an account, subscribe for a subscription plan, communicate with us or otherwise submit personal information to us with your communication.
Payment Information. When you subscribe to a subscription plan on the Platform, our third-party service provider collects personal information such as your name, address, email address and credit card details. Our current third-party service provider for processing payments is Stripe, Inc. (“Stripe”). We do not store your full credit card number on the Platform, but may store identifying information, such as the last 4 digits of your credit card number, and other billing information.
Technical Information. We, or our third-party service providers such as Google Analytics, HotJar, Intercom and MixPanel, collect technical information when you use or interact with the Platform including your IP address, browser type, device and system information, unique identifier, the web page you visited before accessing the Platform, date and time stamps, crash reports, system activity, interactions and other similar information and interactions with the Platform.
Project Information. We also collect other personal information to the extent that your Project collects such information from your API Consumers and stores it on our Platform. By choosing what information you will be collecting from your API Users on your Project, you control the extent to which we collect such information from you and your API Consumers.
You may modify your browser’s settings so that your browser stops accepting cookies or prompts you before accepting a cookie. If you do not accept cookies, you may still use the Platform, but certain areas or features may not function properly.
We may also use small pixel files (small images) or other technologies to track whether certain types of e-mails were opened by you and whether you sought information about a particular service in order to make inferences about other products and services you might be interested in.
You can opt out of these interest-based advertising campaigns by turning off cookies in your browser, as described above. If you opt-out of interest-based advertising you may still see advertisements from us on other websites. However, they will not be customized based on your browsing history on our Platform.
We use your information to provide products and services and to manage our business operations. For example, we may use your personal information for the following purposes:
We retain your information for as long as necessary to fulfill the purposes for which we collected the information, as required by law and to enforce our agreements. Please note that there might be some latency in deleting this information from the Google Cloud Storage Platform.
You may review and change personal information which you provided to us by logging into your account and modifying the personal information stored in connection with your account. If you do not have an account or for other questions about our privacy practices, you may contact us using the email address below.
Your personal information may be stored by us or our service providers outside of Canada. If your personal information is used or stored outside of Canada, it will also be subject to the laws of the country in which it is used or stored.
We follow generally accepted standards to protect your personal information. However, no method of electronic transmission or Platform is 100% secure. Therefore, we cannot guarantee that unauthorized access, hacking, data loss or breaches of our security systems will never occur. Accordingly, you should not transmit personal information to us using our Platform if you consider that information to be sensitive.
If you are a resident of certain jurisdictions, including California, the European Economic Area and the United Kingdom, you may have additional rights regarding your personal information. If we determine that we are required to provide you with any such additional rights you may exercise such rights by contacting us through the email address below.
The Platform is not directed at individuals under the age of 13 years and we do not knowingly solicit or collect personal information from these individuals. If you become aware that a minor has provided us with personal information, please contact us at the email address below and we will take steps to delete such information.